It has been almost 25 years since the epic publications of “The Quality Chasm” and “To Err is Human.” In the ensuing 25 years, we’ve been flooded with hundreds of quality indicators and methodologies such as Lean Six Sigma. Accrediting organizations and payors have placed huge demands on the healthcare system to acquire and submit data.
But even with “pay for performance” and data transparency, have we made progress? The life expectancy and maternal mortality in the USA is declining. Medical errors remain the third leading cause of death—behind cancer and heart disease. Indicators may have improved, but has QUALITY improved?
Fortunately, we have a new player in town: artificial intelligence. Proper use of AI technology will drive quality to the next level.
Dr. Berkowitz will discuss nationally recognized AI best practices that can be implemented to stay ahead of the curve and truly deliver the quality of care our patients deserve, achieving true population health and health equity.
